Privacy Policy

It is in the interest of ColombiaTours.Travel to safeguard the privacy of the user's personal information obtained through the ColombiaTours.Travel Web Site, for which it is committed to adopting a privacy policy in accordance with this statement.

The user acknowledges that the entry of personal information is done on a voluntary basis through comments or registrations on our website.

ColombiaTours.Travel may collect the following information from the user:

  • First name, last name, telephone number and e-mail address.
  • Notes regarding customer contact preferences.
  • Posts, comments or other identifying information that an individual may choose to voluntarily submit on our platform.

What do we do with the information we collect?

We use the information we collect to understand your needs and to provide you with a better service and in particular for the following reasons:

  • Internal record keeping.
  • Contact for sales, marketing, business development or partnership purposes.
  • Use of the information to improve our services.
  • The ability to send promotional emails about our promotions, upcoming events or other information that we think you may find interesting.
  • Communication by e-mail or telephone for market research or satisfaction survey purposes.
  • Use of the information to personalize the website according to the user's interests.

How we use cookies

ColombiaTours.Travel uses cookies for Google AdWords, Google Analytics, Bing, Facebook and LinkedIn to advertise and sell on the market through the Internet. These platforms will show relevant ads to the user, based on which parts of the ColombiaTours.Travel website you have viewed by placing a cookie on your machine.

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site.

Cookies allow web applications to respond to your interests. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better Web site, which enables us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any personal information, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.


We are committed to the security of your data. In order to prevent unauthorized access or disclosure, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

ColombiaTours.Travel will not transfer to third parties the personal data of users who register their data on the website without their express consent. Notwithstanding the foregoing, the user is aware that their data will be transferred when required by the competent authorities.

The data provided by the user will be part of a database used by ColombiaTours.Travel for the aforementioned purposes.

Modifications of terms of use

ColombiaTours.Travel may modify the Privacy Policies contained herein at its free choice and at any time, they will be in effect once they have been published on the Web Page.

The user agrees to review this section periodically to be informed of such modifications and each new access to the site will be considered acceptance of the new conditions.

Links to other sites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we have no control over that other website.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Control of your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Do not share your personal information with us through online forms. If you wish, you can contact us instead of providing such information by calling us at (+57) 326 0605, or write to us at the following e-mail address

If you have agreed to share your personal information with us, you may change your mind at any time by sending us an email at with your application.

You may request details of your personal information free of charge at least once a month, in compliance with Decree 1377 of 2013 of Law 1581 of 2012 in Colombia.

If you believe that any information we have about you is incorrect or incomplete, please email us as soon as possible at  will be corrected as soon as possible.

The main function of ColombiaTours.Travel, based in Pereira, Colombia, is to promote the services of ColombiaTours.Travel, promoting tourism in Colombia for nationals and foreigners.

Through this website, ColombiaTours.Travel publishes: articles, images, audiovisual and sound material related to the activity of the Company, as well as content considered relevant to it.

These policies were last updated on February 20, 2018.

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