Actualizado  febrero de 2021

Welcome to Colombiatours.travel!

Colombiatours.travel offers its services (described below) through its platform https://colombiatours.travel which are subject to the following Terms of Service. We reserve the right, to change or modify parts of these Terms of Service at any time without notice. You should periodically visit this page to review the current Terms of Service. Your continued use of the Site after such changes constitutes your acceptance of the new Terms of Service. If you do not agree to comply with these or future Terms of Service, do not use or access (or continue to use or access) the Service. In addition, when you use certain services, you will be subject to the additional terms applicable to those services that may be published on the Service from time to time, including, but not limited to, the Privacy Policy found in the privacy policy link

Access and use of the service

Descripción de servicios: el Servicio está diseñado para proporcionar a los consumidores acceso a datos, información, puntos de interés, actividades, ofertas especiales, experiencias y ofertas con respecto a los destinos y actividades locales y para proporcionar el contacto con operadores o empresas de turismo locales (que a partir de ahora pueden ser referido colectivamente como “Partners”) una plataforma para proporcionar fácilmente a los consumidores tal información y ofertas.

Registration: to access and use certain functions of the Service you must register at Colombiatours.travel. If you choose to register for the Service, you agree to provide and maintain true, accurate, current and complete information about you as indicated by the Service registration form. Registration data and other information about you are governed by our Privacy Policy. If you are under 13 years of age, you are not authorized to use the Service, with or without registration.

User account, password and security: you are responsible for maintaining the confidentiality of your password and account, if applicable, and you are fully responsible for each and every activity that occurs under your password or account. You agree to immediately notify Colombiatours.travel of any unauthorized use of your password or account or any other security breach, and ensure that you leave your account at the end of each session when accessing the Service. Colombiatours.travel will not be liable for any loss or damage arising from your breach of this Section.

Modifications to the service: Colombiatours.travel reserves the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without prior notice. You agree that Colombiatours.travel will not be liable to you or to any third party for any modification, suspension or interruption of the Service.

Terms of use

Conducta del usuario: usted es el único responsable de toda la información, datos, textos, software, música, sonido, fotografías, gráficos, video, mensajes u otros materiales (“contenido”) que cargue, publique o visualice (en adelante, “publicación “) O transmitir o usar de otro modo a través del Servicio. Colombiatours.travel se reserva el derecho de investigar y tomar las acciones legales apropiadas contra cualquier persona que, a su exclusiva discreción, viole esta disposición, que incluye, entre otras, la eliminación del contenido ofensivo del Servicio, suspendiendo o cancelando la cuenta de dichos infractores e informándole a las autoridades competentes.

Términos de tarifas de usuario: cuando compra una experiencia, Colombiatours.travel le cobrará el monto total o parcial de dicha experiencia a su tarjeta de crédito u otro método de pago. En el caso de que el anfitrión rechace su reserva o caduque de otra manera, tendrá derecho a un reembolso de conformidad con nuestra política de reembolso. En el caso de que encuentre un problema diferente con su reserva y se comunique con Colombiatours.travel dentro de las 24 anteriores a la hora de inicio de la experiencia, Colombiatours.travel se reserva el derecho de reembolsar una parte o la totalidad del valor cobrado en virtud de la comunicación del equipo de servicio con el Partner (operador) y usted. Además de los honorarios que paga por las Ofertas, usted reconoce que Colombiatours.travel se reserva el derecho de cobrar por el servicio porción del valor total Servicio (“Honorarios del Servicio”) y de cambiar sus Tarifas del Servicio de vez en cuando. Usted acepta pagar todas las tarifas a su vencimiento de acuerdo con los términos establecidos en el Sitio y estos Términos de servicio. Si tiene que proporcionar información de Colombiatours.travel con respecto a su tarjeta de crédito u otro instrumento de pago, declara y garantiza que dicha información es verdadera y que está autorizado a utilizar el instrumento de pago. Usted actualizará rápidamente la información de su cuenta con cualquier cambio (por ejemplo, un cambio en su dirección de facturación o fecha de vencimiento de la tarjeta de crédito) que pueda ocurrir. Si disputa algún cargo, debe informarlo a Colombiatours.travel dentro de los sesenta (60) días posteriores a la fecha en que le cobramos. Si Colombiatours.travel cancela su cuenta y utiliza el Servicio porque usted ha incumplido estos Términos de Servicio, no tendrá derecho a la devolución de ninguna porción de tarifas o pagos no utilizados (si corresponde).

Cancellation and refunds: If you wish to cancel or get a refund for an Offer, see the Cancellation Policy of Colombiatours.travel in the cancellation policy link.

Intellectual Property Rights

 Contenido del servicio, software y marcas comerciales: usted reconoce y acepta que el Servicio puede contener contenido (“Contenido del servicio”) que está protegido por derechos de autor, patentes, marcas comerciales, secretos comerciales u otros derechos y leyes de propiedad. Excepto por lo expresamente autorizado por Colombiatours.travel En relación con su uso del Servicio, no deberá participar ni utilizar ningún método de extracción de datos, robots, raspado o recopilación de datos o extracción de datos similares. Cualquier uso del Sitio o del Contenido del Servicio que no esté específicamente autorizado aquí está estrictamente prohibido. La tecnología y el software subyacentes al Servicio son propiedad de Colombiatours.travel. Todos los derechos no expresamente otorgados aquí están reservados por Colombiatours.travel.

The name and logo of Colombiatours.travel are trademarks and service marks of Colombiatours.travel The names and logos of other companies, products and services used and displayed through the Service may be trademarks or service marks of their respective owners that may or may not endorse or be affiliated or connected with Colombiatours.travel.

Service guarantee

The support team ensures the safety and suitability of the products published by the Parties (affiliated operators) on the platform. The support team will be attentive to answer any formal concern or disagreement through the email [email protected] According to the Consumer Statute of Colombian law.

Limitation of Liability

Sin embargo y dada la naturaleza del servicio (descrito anteriormente) el uso del servicio es bajo su propio riesgo. El servicio se proporciona “tal como está” y “según disponibilidad”. Colombiatours.travel niega expresamente todas las garantías de cualquier tipo, ya sean expresas o implícitas.

Colombiatours.travel does not guarantee that (i) the service meets its requirements, (ii) the service will be uninterrupted, timely, secure or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, or (iv) the quality of any product, service, information or other material purchased or obtained by you through the service will meet your expectations.

Colombiatours.travel will not be liable for any damages arising from any event due to the use or impossibility of using the platform, regardless of whether Colombiatours.travel has been advised of the possibility of such damages, except where it is mandatory liability, in which case liability for damages will be limited to the price of the activity.

Colombiatours.travel makes no declaration or guarantee of any kind regarding the reliability, punctuality, quality, suitability or availability of the activities or any of the services requested through the use of the platform. Colombiatours.travel does not guarantee the quality, suitability, safety or ability of the Partners in the activities. The user agrees that any risk arising from his use of the activities and any service in relation to those will be solely his own, to the maximum extent permitted by applicable law.

The user may use the Colombiatours.travel platform to request and reserve activities carried out by Partners, but accepts that Colombiatours.travel has no responsibility towards the user in relation to the activity itself or any transport or other service provided to the user by the Partner that is not as expressly stated in these conditions.

The limitations and disclaimer in this document are not intended to limit liability or alter the rights that the user as a consumer has and cannot be excluded according to applicable law.

Termination

You agree that Colombiatours.travel, at its sole discretion, may suspend or cancel your account (or part thereof) or use the Service and remove and discard any content within the Service, for any reason, including, but not limited to, for lack of use Or if Colombiatours.travel believes that it has violated or acted inconsistently with these Terms of Service. Any suspicion of fraudulent, abusive or illegal activity that may be grounds for termination of your use of the Service may be referred to the appropriate law enforcement authorities. Colombiatours.travel may also, at its sole discretion and at any time suspend the provision of the Service, or any part thereof, with or without prior notice. You agree that any termination of your access to the Service under any provision of these Terms of Service may be made without notice, and you acknowledge and agree that Colombiatours.travel may immediately deactivate or delete your account and all related information and files in your account and / or block any subsequent access to said files or to the Service. In addition, you agree that Colombiatours.travel will not be liable to you or to any third party for the termination of your access to the Service.

Privacy

At Colombiatours.travel, we respect the privacy of our users. For more details, see our Privacy Policy. By using the Service, you accept our collection and use of personal data as described in this document.