Updated February 20, 2018

Welcome to Colombiatours.travel!

Colombiatours.travel offers its services (described below) through its platform https://colombiatours.travel which are subject to the following Terms of Service. We reserve the right, to change or modify parts of these Terms of Service at any time without notice. You should periodically visit this page to review the current Terms of Service. Your continued use of the Site after such changes constitutes your acceptance of the new Terms of Service. If you do not agree to comply with these or future Terms of Service, do not use or access (or continue to use or access) the Service. In addition, when you use certain services, you will be subject to the additional terms applicable to those services that may be published on the Service from time to time, including, but not limited to, the Privacy Policy found in the privacy policy link

Access and use of the service

Description of services: the Service is designed to provide consumers with access to data, information, points of interest, activities, special offers, experiences and offers regarding local destinations and activities and to provide contact with operators or tourism companies premises (which can now be collectively referred to as "Partners") a platform to easily provide consumers with such information and offers.

Registration: to access and use certain functions of the Service you must register at Colombiatours.travel. If you choose to register for the Service, you agree to provide and maintain true, accurate, current and complete information about you as indicated by the Service registration form. Registration data and other information about you are governed by our Privacy Policy. If you are under 13 years of age, you are not authorized to use the Service, with or without registration.

User account, password and security: you are responsible for maintaining the confidentiality of your password and account, if applicable, and you are fully responsible for each and every activity that occurs under your password or account. You agree to immediately notify Colombiatours.travel of any unauthorized use of your password or account or any other security breach, and ensure that you leave your account at the end of each session when accessing the Service. Colombiatours.travel will not be liable for any loss or damage arising from your breach of this Section.

Modifications to the service: Colombiatours.travel reserves the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without prior notice. You agree that Colombiatours.travel will not be liable to you or to any third party for any modification, suspension or interruption of the Service.

Terms of use

User conduct: you are solely responsible for all information, data, texts, software, music, sound, photographs, graphics, video, messages or other materials ("content") that you upload, post or view (hereinafter, " publication «) Or transmit or use otherwise through the Service. Colombiatours.travel reserves the right to investigate and take appropriate legal action against any person who, in its sole discretion, violates this provision, which includes, among others, the elimination of the offensive content of the Service, suspending or canceling the account of said services. offenders and informing the competent authorities.

Terms of user fees: when you buy an experience, Colombiatours.travel will charge the total or partial amount of that experience to your credit card or other payment method. In the event that the host refuses your reservation or expires otherwise, you will be entitled to a refund in accordance with our refund policy. In the event that you find a different problem with your reservation and contact Colombiatours.travel within the previous 24 at the time of the start of the experience, Colombiatours.travel reserves the right to reimburse part or all of the amount charged. by virtue of the communication of the service team with the Partner (operator) and you. In addition to the fees you pay for the Offers, you acknowledge that Colombiatours.travel reserves the right to charge for the service portion of the total Service value ("Service Fees") and to change its Service Rates from time to time. You agree to pay all fees upon expiration in accordance with the terms set forth in the Site and these Terms of Service. If you have to provide information about Colombiatours.travel regarding your credit card or other payment instrument, you declare and guarantee that said information is true and that you are authorized to use the payment instrument. You will quickly update your account information with any changes (for example, a change in your billing address or credit card expiration date) that may occur. If you dispute any charges, you must inform Colombiatours.travel within sixty (60) days after the date we charge you. If Colombiatours.travel cancels your account and uses the Service because you have breached these Terms of Service, you will not be entitled to a refund of any portion of unused fees or payments (if applicable).

Cancellation and refunds: If you wish to cancel or get a refund for an Offer, see the Cancellation Policy of Colombiatours.travel in the cancellation policy link.

Intellectual Property Rights

 Content of the service, software and trademarks: you acknowledge and agree that the Service may contain content ("Service Content") that is protected by copyright, patents, trademarks, trade secrets or other property rights and laws. Except as expressly authorized by Colombiatours.travel In connection with your use of the Service, you must not participate in or use any method of data extraction, robots, scraping or data collection or similar data extraction. Any use of the Site or the Content of the Service that is not specifically authorized here is strictly prohibited. The technology and software underlying the Service are owned by Colombiatours.travel. All rights not expressly granted here are reserved by Colombiatours.travel.

The name and logo of Colombiatours.travel are trademarks and service marks of Colombiatours.travel The names and logos of other companies, products and services used and displayed through the Service may be trademarks or service marks of their respective owners that may or may not endorse or be affiliated or connected with Colombiatours.travel.

Service guarantee

The support team ensures the safety and suitability of the products published by the Parties (affiliated operators) on the platform. The support team will be attentive to answer any formal concern or disagreement through the email [email protected] According to the Consumer Statute of Colombian law.

Limitation of Liability

However, given the nature of the service (described above), the use of the service is at your own risk. The service is provided "as is" and "according to availability". Colombiatours.travel expressly denies all warranties of any kind, whether express or implied.

Colombiatours.travel does not guarantee that (i) the service meets its requirements, (ii) the service will be uninterrupted, timely, secure or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, or (iv) the quality of any product, service, information or other material purchased or obtained by you through the service will meet your expectations.

Colombiatours.travel will not be liable for any damages arising from any event due to the use or impossibility of using the platform, regardless of whether Colombiatours.travel has been advised of the possibility of such damages, except where it is mandatory liability, in which case liability for damages will be limited to the price of the activity.

Colombiatours.travel makes no declaration or guarantee of any kind regarding the reliability, punctuality, quality, suitability or availability of the activities or any of the services requested through the use of the platform. Colombiatours.travel does not guarantee the quality, suitability, safety or ability of the Partners in the activities. The user agrees that any risk arising from his use of the activities and any service in relation to those will be solely his own, to the maximum extent permitted by applicable law.

The user may use the Colombiatours.travel platform to request and reserve activities carried out by Partners, but accepts that Colombiatours.travel has no responsibility towards the user in relation to the activity itself or any transport or other service provided to the user by the Partner that is not as expressly stated in these conditions.

The limitations and disclaimer in this document are not intended to limit liability or alter the rights that the user as a consumer has and cannot be excluded according to applicable law.


You agree that Colombiatours.travel, at its sole discretion, may suspend or cancel your account (or part thereof) or use the Service and remove and discard any content within the Service, for any reason, including, but not limited to, for lack of use Or if Colombiatours.travel believes that it has violated or acted inconsistently with these Terms of Service. Any suspicion of fraudulent, abusive or illegal activity that may be grounds for termination of your use of the Service may be referred to the appropriate law enforcement authorities. Colombiatours.travel may also, at its sole discretion and at any time suspend the provision of the Service, or any part thereof, with or without prior notice. You agree that any termination of your access to the Service under any provision of these Terms of Service may be made without notice, and you acknowledge and agree that Colombiatours.travel may immediately deactivate or delete your account and all related information and files in your account and / or block any subsequent access to said files or to the Service. In addition, you agree that Colombiatours.travel will not be liable to you or to any third party for the termination of your access to the Service.


At Colombiatours.travel, we respect the privacy of our users. For more details, see our Privacy Policy. By using the Service, you accept our collection and use of personal data as described in this document.