Updated February 2021

Welcome to Colombiatours.travel!

Colombiatours.travel offers its services (as described below) through its platform https://colombiatours.travel which are subject to the following Terms of Service. We reserve the right to change or modify portions of these Terms of Service at any time without notice. You should periodically visit this page to review the current Terms of Service. Your continued use of the Site following such changes constitutes your acceptance of the new Terms of Service. If you do not agree to abide by these or any future Terms of Service, do not use or access (or continue to use or access) the Service. In addition, when using certain services, you will be subject to additional terms applicable to such services that may be posted on the Service from time to time, including, but not limited to, the Privacy Policy located on the privacy policy link

Access and use of the service

Description of services: the Service is designed to provide consumers with access to data, information, points of interest, activities, special offers, experiences and deals regarding local destinations and activities and to provide contact with local tour operators or companies (which may hereinafter be referred to collectively as "Partners") a platform to easily provide consumers with such information and offers.

Registration: to access and use certain features of the Service you must register with Colombiatours.travel. If you choose to register for the Service, you agree to provide and maintain true, accurate, current and complete information about yourself as prompted by the Service's registration form. Registration data and other information about you is governed by our Privacy Policy. If you are under 13 years of age, you are not authorized to use the Service, with or without registration.

User Account, Password and Security: You are responsible for maintaining the confidentiality of your password and account, if applicable, and are fully responsible for any and all activities that occur under your password or account. You agree to (a) immediately notify Colombiatours.travel of any unauthorized use of your password or account or any other breach of security, and ensure that you exit from your account at the end of each session when accessing the Service. Colombiatours.travel will not be liable for any loss or damage arising from your failure to comply with this Section.

Modifications to the Service: Colombiatours.travel reserves the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that Colombiatours.travel shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.

Conditions of Use

User conduct: you are solely responsible for all information, data, text, software, music, sound, photographs, graphics, video, messages or other materials ("Content") that you upload, post or display (hereinafter "Posting") or transmit or otherwise use through the Service. Colombiatours.travel reserves the right to investigate and take appropriate legal action against anyone who, in its sole discretion, violates this provision, including, without limitation, removing the offending content from the Service, suspending or terminating the account of such violators and informing the appropriate authorities.

User Fee Terms: When you purchase an experience, Colombiatours.travel will charge your credit card or other payment method for the full or partial amount of the experience. In the event that the host rejects your reservation or otherwise expires, you will be entitled to a refund in accordance with our refund policy. In the event that you encounter a different problem with your reservation and you contact Colombiatours.travel within 24 hours prior to the start time of the experience, Colombiatours.travel reserves the right to refund some or all of the value charged pursuant to the service team's communication with the Partner (operator) and you. In addition to the fees you pay for the Offers, you acknowledge that Colombiatours.travel reserves the right to charge for the Service portion of the total Service value ("Service Fees") and to change its Service Fees from time to time. You agree to pay all Fees when due in accordance with the terms set forth on the Site and these Terms of Service. If you are required to provide Colombiatours.travel information regarding your credit card or other payment instrument, you represent and warrant that such information is true and that you are authorized to use the payment instrument. You will promptly update your account information with any changes (for example, a change in your billing address or credit card expiration date) that may occur. If you dispute any charges, you must inform Colombiatours.travel within sixty (60) days after the date we charge you. If Colombiatours.travel terminates your account and use of the Service because you have breached these Terms of Service, you will not be entitled to a refund of any portion of unused fees or payments (if applicable).

Cancellation and Refunds: If you wish to cancel or obtain a refund for an Offer, please refer to Colombiatours.travel's Cancellation Policy at cancellation policy link.

Intellectual property rights

 Service Content, Software and Trademarks: You acknowledge and agree that the Service may contain content ("Service Content") that is protected by copyrights, patents, trademarks, trade secrets or other proprietary rights and laws. Except as expressly authorized by Colombiatours.travel in connection with your use of the Service, you shall not engage in or use any data mining, robots, scraping or similar data gathering or extraction methods. Any use of the Site or the Content of the Service that is not specifically authorized herein is strictly prohibited. The technology and software underlying the Service is the property of Colombiatours.travel. All rights not expressly granted herein are reserved by Colombiatours.travel.

The Colombiatours.travel name and logo are trademarks and service marks of Colombiatours.travel The names and logos of other companies, products and services used and displayed through the Service may be trademarks or service marks of their respective owners that may or may not endorse or be affiliated or connected with Colombiatours.travel.

Service warranty

The support team ensures the safety and suitability of the products published by the partners (affiliated operators) on the platform. The support team will be attentive to answer any concerns or formal disagreement through the email info@colombiatours.travel. According to the Consumer Statute of the Colombian law.

Limitation of liability

However, given the nature of the service (described above) use of the service is at your own risk. The service is provided on an "as is" and "as available" basis. Colombiatours.travel expressly disclaims all warranties of any kind, whether express or implied.

Colombiatours.travel does not warrant that (i) the service will meet your requirements, (ii) the service will be uninterrupted, timely, secure or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, or (iv) the quality of any products, services, information or other material purchased or obtained by you through the service will meet your expectations.

Colombiatours.travel shall not be liable for damages arising from any event arising out of the use or inability to use the platform, regardless of whether Colombiatours.travel has been advised of the possibility of such damages, except where liability is mandatory, in which case the liability for damages shall be limited to the price of the activity.

Colombiatours.travel makes no representation or warranty regarding the reliability, timeliness, quality, suitability or availability of the activities or any of the services requested through the use of the platform. Colombiatours.travel does not guarantee the quality, suitability, safety or ability of the Partners in the activities. the user agrees that all risk arising from his use of the activities and any services in connection therewith shall be solely his own, to the fullest extent permitted by applicable law.

The user may use the Colombiatours.travel platform to request and book activities carried out by Partners, but agrees that Colombiatours.travel has no liability whatsoever to the user in relation to the activity itself or any transportation or other services provided to the user by the Partner other than as expressly set out in these terms and conditions.

The limitations and disclaimers herein are not intended to limit the liability or alter the rights of the user as a consumer that cannot be excluded under applicable law.


You agree that Colombiatours.travel, in its sole discretion, may suspend or terminate your account (or any part thereof) or use of the Service and remove and discard any content within the Service, for any reason, including, without limitation, for lack of use. Or if Colombiatours.travel believes that you have violated or acted inconsistently with these Terms of Service. Any suspected fraudulent, abusive or illegal activity that may be grounds for termination of your use of the Service, may be referred to the appropriate law enforcement authorities. Colombiatours.travel may also, in its sole discretion and at any time suspend the provision of the Service, or any part thereof, with or without notice. You agree that any termination of your access to the Service under any provision of these Terms of Service may be effected without prior notice, and acknowledge and agree that Colombiatours.travel may immediately deactivate or delete your account and all related information and files in your account and/or block any further access to such files or to the Service. You further agree that Colombiatours.travel shall not be liable to you or to any third party for any termination of your access to the Service.


At Colombiatours.travel, we respect the privacy of our users. For more details, please see our Privacy Policy. By using the Service, you consent to our collection and use of personal data as described herein.

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