Updated on November 28, 2017
The following describes the terms and conditions that are subscribed between The Service Provider (the "activity provider" and / or "its facilities") Hereinafter called Partner and "ColombiaTours.Travel" ("ColombiaTours.Travel", " we »and / or« our »).
«ColombiaTours.Travel» provides an online platform called «ColombiaTours.Travel», which facilitates the connection of tourism activity providers such as: tours in nature reserves, city tours, bicycle tours, accommodation, spas, events, tickets and Other tourist activities with users who are interested in participating in such activities, whose services are accessible at https://colombiatours.travel and any other website through which ColombiaTours.Travel makes its services available.
With this agreement we grant you the right to publish your tourist activity, experience or service within our platform, for this you agree and accept with the following terms and conditions.
The Contract is formalized once you communicate through our platform all descriptive information and reserve your activity, experience or tourist service, the support team of Colombiatours.travel will notify you when the information is approved and validated and is available for reservation of users.
To post an activity on the form you must write the following on the Activity Registration Form:
- Full name, short description and long description of the activity or tour experience.
- The type of activity you will provide.
- Rates, days and exact hours at which you will provide the user with the activity or tour.
- What it includes and what it does not include.
- Itinerary of the experience, activity or tour.
- Featured image of the experience or activity.
- Images photographs and / or videos of the activity or service.
- Additional information regarding the activity.
You agree that we may unexpectedly suspend our intermediation obligations described in this contract without any compensation in case of technological problems such as accidents in telecommunications companies, natural disasters, maintenance and server / service updates and other technological problems on the ColombiaTours.Travel site .
We will decide the price of the activity in common agreement between you and us, as well as the commission you will pay us.
You agree to give us the lowest price you have listed in the same activities on your own website or in services similar to ColombiaTours.Travel
You will record the information that will be published on our platform, which includes features of the service or product, images for your profile and detailed activity ("Profile Information and other similar information") using the forms we specify.
You warrant that the profile information and other similar information that you provide to us, does not violate, or infringe the copyright or other intellectual rights of third parties.
The profile information, services and other similar information that you have provided to us and have been published on our site, is likely to be changed by us at any time.
You will provide the activity or services to the user, according to the reservation confirmation notification of the activity sent to the registered email.
You will be responsible for the cost of running your activity.
You will notify us immediately if you cannot provide an activity to a user or if it is not available to provide users with their activity.
You will promptly notify us of a user's complaint about the activity you provide.
If you plan to have any type of money transaction that accompanies the activity you provide, such as selling tickets or merchandise, you will notify us in advance.
You will not take any action, such as promoting your company in the description of the activity or any material related to the activity, to evade this intermediary contract. Example: receive payment of the activity directly from the user to yourself without us being the intermediary
If it is discovered that you are breaking the aforementioned points, we will compensate twice the amount that you received from a user for the loss.
Article 7 (Obligation of Confidentiality)
You will not use any private information of the user or your family, which is written in the activity reservation confirmation notice or any information you have acquired while conducting your activity, except for the purpose of providing your activity.
You should not disclose the user's private information to third parties unless you are outsourcing your activity and provided that this information refers to that specific third party to which you are outsourcing.
Article 8 (Damages and damages)
You accept and understand that we are not responsible for any type of damage that is infringed on a user through your activity and that you are fully responsible for the damages & #8211; provided that the problem does not result from our server with a third-party server, provider, or our network or server.
If we receive complaints or damages from users and / or third parties directly related to your activity, you are fully responsible for the fee to resolve the complaint or claim for damages.
If you do not provide the activity you have written on our platform, you are responsible for the fee we have to pay.
Article 9 (Article concerning the receipt of your activity fee on behalf of the service provider)
The user will pay the value of the activity according to the method that we designate in his name.
Payment will be made to us when the user registers an activity and will be transferred to you via bank consignment after the activity begins, provided that the user has no complaints about the quality of the service of his activity.
If the experience is provided in Colombia, the payment will be transferred to your bank on the last day of the month following the month in which the activity was carried out to a bank account that you specify separately.
The payment specified minus the commission (hereinafter referred to as "payment"), will be paid to you or your intermediary.
The payment will be paid in Colombian pesos. In the event that the specified price is in a currency other than the Colombian Peso, your payment will be in Colombian Pesos. We will determine the exchange rate, taking the official exchange rate of the day on which the reservation is made.
You are responsible for the payment transaction fees.
Article 10 (Duration of the contract)
After you accept this contract, this contract is valid for 1 year.
If there is no written request by you or us three months before the expiration of the contract, the contract will be automatically extended for one year under the same conditions and will be made below.
Article 11 (Termination)
You or we can dispense with this contract immediately and make claims of damage to each other without notice, if we or you request the following:
(I) Failure to comply with this Agreement and not address the issue within 30 days of the notification that is sent through written notification.
(II) It is under a claim of an eviction order, provisional seizure order, provisional provision and auction or in the process of recovering back taxes or any other process of legal punishment, as well as being in the process of bankruptcy, reorganization corporate, civil rehabilitation and / or special settlement procedure.
(III) When there is inappropriate and / or inappropriate behavior for a user.
(IV) When it damages the credibility of ColombiaTours.Travel or interferes with the operation of the platform and any other services we execute.
(V) If we are in the middle of a criminal process or procedure.
Article 12 (Applicable legislation and competent jurisdiction)
If there is a dispute over the rights caused by this contract between you and us, the Colombian justice will legislate according to the Laws of Commerce stipulated in Colombia.